Delivery & Returns

  1. Delivery Methods
    • Labiocosmetici Soc. will deliver the products selected and purchased by courier to the address specified by the customer when ordering, as confirmed in the e- mail summary referred to in paragraph 3.3 of Terms and Conditions.
    • Orders will be processed as soon as received. Soc Labiocosmetici undertakes to deliver the goods as soon as possible and in any event within 30 days from the day following that on which it received the order from the customer.
    • The total amount of expenditure will be visible before proceeding with your purchase confirmation.
    • The delivered goods will be checked and delivered to the shipping company integrates and without defects. Soc Labiocosmetici can not be held responsible in any way for any delays or damages attributable to the fault of the shipper.
    • The ordered goods depends solely on the will of the customer. If it was rejected, Soc Labiocosmetici charge Customer for the shipping charges to return
    • Shipments are made all over the world, the time is determined by the shipper as well as costs.
  2. Right of withdrawal
    • The Customer has the right to cancel the contract without penalty and without specifying the reason, within ten working days from the day you received the products, by sending a written notice by registered letter to / r at Soc Labiocosmetici Via Passalacqua 0/G 10122 Torino TO . The notice may be sent, within the same period, by e-mail (to the address This email address is being protected from spambots. You need JavaScript enabled to view it.) provided that it is confirmed by registered letter with acknowledgment of receipt within forty-eight hours.
    • The notification referred to in the preceding paragraph shall specify the intention to withdraw from the purchase and the product or products for which it intends to exercise the right of withdrawal, attaching a copy of your receipt / tax invoice [the order confirmation email or the invoice, if the request has been received]. The customer must then return the product at his own expense in the original packaging in Soc Labiocosmetici, at Via Passalacqua 0/G 10122 Torino TO. The goods must be returned undamaged, in original packaging, complete in all its parts and in conjunction with the tax documentation attached.
    • Without prejudice to the right to verify compliance with the above, Labiocosmetici Soc and will re-credit the card used for payment to repay the amount of the products covered by the withdrawal as soon as possible and within a maximum period of 30 days from the date on which it became aware of the withdrawal. Soc Labiocosmetici has the right not to accept returned products that have been altered from their original condition or have been damaged.
    • If the recipient of the products indicated in the order is different from the person who made the payment for such products, the amount paid which corresponds to the returned items will be refunded by Soc Labiocosmetici to those who have made the payment.
    • If you exercise the right of withdrawal, Soc Labiocosmetici will not be responsible for the shipping costs for returning or for any loss or damage of the goods attributable to third parties.